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Privacy Policy

Void Theory is a heavy metal band based in characters of Newcastle Upon Tyne, UK. We are committed to protecting your privacy and being transparent about how we handle your personal data. This policy outlines our practices in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Void Theory ("we", "us", "our") operates as a UK-based musical group. For the purposes of data protection law, we are the data controller of your personal data collected through this website and our related services.

2. Information We Collect

We may collect and process the following data about you:

  • Browsing Data & Analytics: Tracking IP addresses and site interaction via Google Analytics.
  • Contact Form Data: Name, email address, and message content.
  • Newsletter Sign-ups: Email address for community updates.
  • Merch Orders: Shipping address, billing details, and contact info required for fulfilment.
  • Event Ticket Purchases: Registration data for live shows.
  • Account Data: Information stored in member profiles.
  • Cookies: Technical metadata to ensure site functionality.

3. Legal Bases for Processing

Under UK GDPR, we rely on the following legal bases to process your information:

  • Consent: For newsletters and marketing communications.
  • Contractual Necessity: To process your orders and purchases.
  • Legitimate Interests: To maintain and improve our services and engage safely with fans.
  • Legal Obligation: For tax purposes and legal transparency.

4. How We Use Your Data

We use your information effectively to manage merch deliveries, communicate show updates, and ensure our web presence is secure. We treat your data with respect and do not trade it to third-party marketers.

5. Cookies and Tracking

Technical cookies help our site run smoothly. Analytical cookies track how you use the site so we can improve the experience. You can opt-out of optional tracking via the settings in your browser or our site banner.

6. Third-Party Sharing

We utilize trusted third-party providers to ensure a high-quality band experience:

  • Platform Providers: Wix (hosting and functional tools).
  • Payment Gateways: Providers for secure merch and ticket transactions.
  • Analytics: Google and social platform insight tools.
  • Newsletter Automations: Email service processors.
  • Social Integration: Providers of media embeds (Spotify, YouTube, Instagram).

7. International Transfers

Since some of our service providers operate outside the UK, your data may be transferred to systems in other countries. We work with providers who ensure UK-equivalent levels of protection for your personal information.

8. Retention and Security

We keep your data only for as long as it is needed to fulfil the purpose it was gathered for. We maintain physical and digital safeguards to prevent data breaches, though we remind fans that no internet transmission is perfectly immune.

9. Your Rights

You have the right to request access to, correction of, or deletion of your data. You can also restrict how we use it, or object to processing. If you have concerns, you have the right to complaint to the UK Information Commissioner's Office (ICO).

10. Children's Privacy

This site is for a general audience and not targeted at children under 13. We do not knowingly collect information about minors. Live show entry requirements depend on venue policies and local licensing laws.

11. Changes and Contact

We might adjust this policy as our music journey evolves. For any privacy queries or data requests, hit us up at voidtheory25@gmail.com. We are a UK-based band and handle all requests directly.

Last updated: 2026.

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